Hi, when I set service survivability.tcl at incoming dial-peer dial-peer voice 3 voip description -=Incoming From PSTN=-  service survivability translation-profile incoming From_PSTN session protocol sipv2 incoming called-number 11111111 dtmf-relay r...

Hi, all, I have installed UCCE 11.5 and CUIC 11.5 with Live Data and IdS. Connection to AW is OK, also I add this server to Inventory ucce11-cuic.it.lab - CUIC-LD-IdS Publisher - No Alerts admin:show live-data aw-accessPrimary AW access information: ...

Hi, Do you have any information or reference to documentation, where describe redundant configuration Voice Gateways and connection to corporate network for Packaged CCE 11.0? I find only example configuration switch for UCS - C series but I can't fi...

Hi, All, I read documentation about PCCE 11 and find that virtualization for Finesse support only XenApp 7.5 http://docwiki.cisco.com/wiki/Packaged_CCE_Software_Compatibility_Matrix_for_11.0%28x%29#Application_Virtualization But UCCE 10.5.1 support X...

Hi, all,I have a question about analisis log from cti server.Have any one document which describe massage log from cti server, ctios server?How I can understand when Agent change state from Not Ready to Ready personally or his state was change by sup...