All - I am trying to get a Valcom multi zone paging system to work.  I currently can page all zones but can't page each individual zone.  If I connect a butt-set to the Valcom, I can page each individual zone by pressing 0 for all, 1 for warehouse an...

All - has the Historical Reporting download been removed from UCCX 10.5, and been replaced with Cisco Unified Intelligence Center?  If so, how do I go about configuring supervisors to access reports?Thanks,Jaime

All - I currently have CUEAC 8.6.1, and I am looking to get to 10.0.1.Can I upgrade to CUEAC 9.1.1, and then upgrade to 10.0.1?I found a document that stated I can do upgrade migration from 9.1.1 to 10.0.1, but couldnt find any specific details.Any h...

All - I am currently having an issue with one of my remote sites.  When users record their voicemail greeting or recorded name within CUC 8.5, the recordings are garbled or choppy, and need to be recorded several times.  Also, users are reporting tha...