Thanks Sambit,                                                After your Help i am able to see video and make a video call using IP Phone 9971. I have Active Load sip9971.9-3-2-10 i want to update sip9971.9.4-1-9 . Can you tell me How can i upgrade my Phone firmware ?  I already Download this Firmware But unable to upgrade. Thanks Message was edited by: waqas hussain ... View more

Thanks Sambit,                         Video camera detected only on IP Phone when i want to see self-veiw or accessories But when i make video call never switches to video. Thanks Waqas Hussain ... View more

Thanks your reply Aman,                                       Both sides are 9971 IP Phones, Actually i want test these IP Phone in our lab that's why i just create a small network like this I can make Audio call but vedio Call. Please Tell me where i am wrong and what i need to do make video call ? Thanks Waqas Hussain ... View more

Thanks Sambit and Amanso,                                           I did all what you show me but not able to make a vedio call. I made all confiuration that mention in this link http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/8_0/english/admin/guide/9971cam.html#wp1088018 On IP Phone and CUCM 8.6 But not able to received Vedio call. ... View more

Dear Amanso,                       Now i configured both IP Phone 9971 with CUCM 8.6 But unable make Vedio call. I can call like audio but not vedio. Can you tell me what i need to do on IP Phone and CUCM for Vedio call ?  ... View more

Hello Aman,                   Thanks  Dear you quick response, I can upload Files using this way but after uploaded. I restaed TFTP services and when i check status of Firmware, then not updated.   I am new user and don't have experince about this. please tell me tell bit brief thanks, waqas ... View more

Thanks again Aman,  I downloaed Same File ( cmterm-9971.9-4-1-9_REL.zip ) from Cisco website. After Unzip i burn a CD and burn these 6 file. But when i try to upload these files give me this error. currepted file Please help me How can i upload thes files ? And How can i put directory Because  my CUCM and TFTP server is same PC. ... View more

Thanks Aman,                       I tried to do same method that you wrote but not successeded. i download an other file from cisco Website   cmterm-9971.9-4-1-9.cop.sgn  37.5 MB and upload using this method    File Successfully Upload.             after  Log in to Cisco Unified Serviceability web page. Under the Tools menu, select Control Center - Feature Services. Select the Cisco Tftp service, and click the Restart button. when i go   Log in to the Cisco Unified CM Administration web page.   Under the Device menu, select Device Settings > Device Defaults. Firmware not upgrade. How can i upgrade Firmware of Cisco IP Phone 9971 ? Second thing, Can we upgrade Firmware using USB Drive ? Amen i forget to buy Cisco camera, Now When i plug Microsoft USB based camera then receive message " Microsoft camera has been detected but disable by administrator "   can you tell me How can i enable this camera ? Because  i make order for cisco camera but it take 4 to 6 week and i need to finish this task soon, Please give me a solution about this also. Thanks, waqas                        ... View more

Thanks again Gordon, I try to upgrade firmware using this method because i have one system is using as  CUCM 8.6 and TFTP server. Now i have latest firmware of 9971 IP Phone, How can i upgrade firmware ?                                    I downloaded 9.4(1) using this link http://software.cisco.com/download/release.html?mdfid=282749264&flowid=46245&softwareid=282074288&release=9.4(1)&relind=AVAILABLE&rellifecycle=&reltype=latest How can i upgrade IP Phone Now ? i have these new Firmware files. i tried to Upgrade but not Successed. I send you screenshot of that error that i received using upgrade   This is my recent version ... View more

Thanks Again Gordon when i checked status of my IP Phone then i received theses messages Status Message Display Window Update Reject: HW Compat failure. Must use 9.3(2) or later release on this phone. VPN Error: VPN is not configured SEP189C3 C3.cnf.xml.sgn(HTTP) How cansolve these error ? When i tried to download 9.X or 10.X received " service contract required" How can i solve this issue also ? ... View more