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Dear All,I am using UCCX version 8.5 and want to access its database.reading another post i have downloaded Squirrel Sql client But i dont know the name of the database, name of informix server, and the port number for informix.Please help me out or...
Dear All,I am using cisco UCCX and CUCM version 8.5. in which i have deployed one main IVR with Unified CM Telephony Trigger 1124 in which IVR goes into different options (e.g press one for new orders etc) before the call lands on a particular CSQ. M...
Dear All,In supervisor console it displays 23 calls every time in a queues and add up further calls in 23 which is creating a big issue in reporting. whenever that queue is assigned to a supervisor it shows the value 23 evn if no call lands on that q...
Dear All,I am using ipcc version 8.5. i have to add an feature in the contact center in which the system will auto generate calls to the customers for complaint managment and play a prompt with menu options that if complaint is resolved press one if ...
this is the exact Example url i am givingjdbc:informix-sqli://10.1.80.15:1526/db_cra:INFORMIXSERVER=IPCCadministrator_uccxand website URL is http://www.informix.comand class name as described in tutorialcom.informix.jdbc.ifxDriverso please suggest a ...
Dear Gergely,I have read that pdf and installed informix drivers and squirrel sql client. but still i am unable to connect to database schema because i dont know the details of parametersdb name: i have tried db_craport number: i put it default 1526b...
Thank u chris the mentioned thread is help full i'll start implementing the script by using the method in below mentioned linkhttps://supportforums.cisco.com/discussion/10873966/tracking-options-pressed-ccx#3051693 Best Regards,Bureera Sabir
