In the Smart Net Total Care Portal>>All PSIRTs>>Actions>>Change Alerts Status....  after choosing one or more PSIRTs the next window browser popup "Change Alert Status" with Please select "ignore" or "acknowledge" Alerts and launch Change Alert Statu...

Hi,I see that the discovery, collection and loading is being done correctly, however the complete information is not seen in the portal. It is not showing serials, alerts, hostname among others.The same is causing that the alerts are not seen updated...

Hi,I see that the discovery, collection and loading is being done correctly, however the complete information is not seen in the portal. It is not showing serials, alerts, hostname among others.The same is causing that the alerts are not seen updated...

Hello,When we do a successful upload via the Collector as attached print screen, we are NOT able to see the serial numbers on the SNTC portal but if we do a manual upload, the serial number will appear on the sntc portal.