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georgehunsicker
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Level 1
Member since ‎05-02-2013
‎02-13-2024
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Call Routing

04-30-2021
0-010-570-3006 DEFAULT OUTBOUND found this on an ISI report any ideas? Found other six digit calls as well (340944 Unassigned) anybody ran into this before?  So I am running CUCM version 11.5.1.13902-2 Pub and Sub two locations PRI's at both location...

CUCM Upgrade 11.5 to 12.5, CUC, UCCX, CER

08-22-2019
Current Environment VMware Installation: 2 vCPU Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz, disk 1: 80Gbytes, 6144Mbytes RAM, Partitions aligned With CurrentCUCM 11.5.1.1390-2CUC 11.5.1.11900-26CER 11.5.2.20000-6UCCX 11.6.1.10000.51Looks like I can upg...

UCCX 11.6 IPCC not ready to ready with inbound call to primary personal extension

06-13-2018
UCCX version 11.6 IPCC extension agent is set for a not ready and goes on break. Call comes into the users personal primary extension, is answered by voicemail and the state of the IPCC changes to ready. Anyone have any thoughts on a resolution?

UCCX CUCM agent presence

11-29-2017
Running UCCX version 11.5 as well as CUCM 11.5. Agents have a personal extension line 1 on 8851 device as well as an IPCC extension line 2 appearance. When agents are using their personal extension they are not shown as busy in finnesse and will rece...
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Member Since ‎05-02-2013 07:10 AM
Date Last Visited ‎02-13-2024 04:42 PM
Posts 14