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mwahba2015
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01-31-2024
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Agent transfers the caller to another queue
01-25-2024
Hello,I need a sample script that allows the agent after answering the call to transfer the caller to another queue without affecting reports or making overflow issues within the main script.Thanks.
Re: Agent transfers the caller to another queue
01-25-2024
Hello Thomas,would you please clarify in detail? did you mean that there will be another script with a new trigger?
Re: UCCX 11.x Post Call Treatment Survey - Same script send calls to two different survey applications
03-01-2021
I have tried extended PostCallTreatment but unfortunately didn't work. would some give support in this.
Re: Cisco Media Sense: delete a recording call
11-08-2017
hi, did you solve it ?
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