Hi There. Twice now we have changed the time on our IPCC servers (x2) and CallManagers (x2) and when we do this, all incoming calls that are supposed to go to our IPCC greeting script get a busy signal. It appears that all the ports are registered an...

HiI am getting the following Exception when I debug a script, and it hits the "recording" step:"Can not init data sorce for recording; nested exception is: java.lang.NullPointerException"Note: Those are not my spelling mistakes either :) that is in t...

Hi,What would be the procedure for using a script to record a new announcement (for instance the office is closed for the holidays or something) and automatically replace the existing prompt with the new one and have it go active immediately. I canno...