I have a few users who's screen recording isn't working.The application has been installed on the computer.I need some hints on how to troubleshoot this issue.How can I confirm the screen recording software is installed?Should I see it running as a s...

Is there a way to have CUCM add 91 in from of 10 digit missed numbers?To return a missed call it seems user have to used the EditDial soft key to add the 91 in from of the 10 digits?It doesn't look to me like there's a Dial Rule option What is the "D...

Is there a way to configure a Dial Rule or some other setting that would allow users to return calls to 10 digit numbers and have the system automatically add 91 in front of the number?Currently, if we select a missed call number and press call, it s...

We have had the same username and password for our UC application server for many years with staff change.I seem to recall there are secure\encrypted passwords and non secure\encrypted passwordsQuestions 1We want to change the secure password for thi...

We have a manager that's left and we want to let callers know to call the new manager at a different number, but we don't want the caller to be able to leave a message. Can a voicemail box be setup to work this way?If so, how? Thanks Kelvin