Hello Team,We are facing NTP issues on the Webex room kit devices. Setting as Manual and giving the IP address for NTP servers.(tried auto, but no help)But after a restart it showing as "Time Server Not Reachable" and the NTP settings reverted back t...
Hi,In EIM we can find the actions performed by the "pa" user (such as users added by pa, deleted or any kind of changes done by pa)Please help to find where is the location to find this information. EIM Version : 11.2 Regards,Jackson
Hi, Is it possible to disable the "cc" field in ECE 12.5 version when replying to email. cc field should not be visible to the agents.Can someone guide how to do that.. Regards,Jackskid
Hi, Need to know whether we can restrict the supervisor access in cce administration page (web interface for reskilling etc.). Using UCCE 11.5 version. Regards,jackskid
Got it.. the NTP details given in the device pool of the device (Date & Time group) is configured with different one than for unicast IP. After changing that it is working fine.Thank you.
It is working fine now after enabling the option "Allow Control Hub to manage configurations" from the admin Hub.(Setting under Device Settings for Webex Edge for Devices). Able to join the MS Teams meeting from room kit successfully. Thank you for a...
Another problem what we are facing now is that once pressed the join button, the device is not getting joined to the meeting. The device is just returning to the home screen.
didn't do anything special, just turned off the calendar and turn it back in workspace One doubt, this meeting button will not show if we are scheduling the meeting from outlook right?