in my organization one user not able to call from his extension to PSTN i tried Cisco DNA/CDA Analyzer but i am not able to see in records that the call is failed due to xzy cause.however how i can find that the call is failed and cause of failur...
Dear all in my corporate network we have UCCX 8.5 and one of our agent is not able to log in (The ID You entered was not found)after i tried so many was to fix this issue but still facing the same issue please help me to fix this issue
@Roger Kallberg I am much new with RTMT so I don’t want to collect unnecessary logs thats why I asked you tell me which option i have to select to only shows me where the call is failed
Hi @Roger Kallberg sorry now i correct my post please go through itHello @b.winter can you please provide me the steps of RTMT where i can take out call failure logs and to see the cause of failure.means DNA/CDA only give us the call flow information...
