Hello, I have a slightly complex issue:   I have a wall phone with a PLAR that dials to a call handler, where on of the options transfers to the local IT help desk. Problem is, on the screen of the IT Help Desk Phone, it display the port number for T...

Hello, we are having an issue where customers are calling our main call handler, and the entire time they are hearing static. They eventually get transferred to a representative at which point the caller is connected, but after a few seconds the call...

Hello everyone. I am curious if anyone else has seen this issue. We have a peculiar issue that I cannot find any information on. The issue began sometime last year. We noticed certain computers that were plugged into the switchport of 8861's were dr...

Hello, we have discovered a couple numbers that do not ring while the call is connecting from a Cisco VoIP endpoint. The two numbers are 610-328-1500, and 517-827-0273. When we try to call the number, it says "Connecting...", and then after approxima...

Hello, this should seem fairly easy but so far it has not been. I just purchased a few 8811 phones, without realizing that I need the 10.5.2 version of Call Manager. I have 10.5.1 currently. Is it easy/free to go to the .2 version? If so, how? Thank ...