Hi. I have CUCM 9.1.2 connected to Unity Connection 8.6. Sending call to CUXM using a CTI Route Point. CUXM answers with System Call Handler. Caller chooses option that transfers back to CUCM. Caller hears "Wait while I transfer your call" follow...
I did change the Audio Source 1 and that is what fixed it. This wasn't a problem until we added this Audio Source. There was none configured before. So, somehow, the CUXM transfers are using it. No worries. It is working now and any future needs...
The VM ports? They do not have the option to set Network Hold. The do not have a Common Device Configuration set. The only place this announcement is configured is the MOH Audio Source number 1. That Audio Source is new, and not assigned to any H...
I actually just found the issue. The only place the Sample Greeting announcement is configured in CUCM is one Music On Hold Audio Source. I set this to not play the Initial Announcement, like before, and made a test call....same result. Then I res...
It is definitely not Unity playing the recording. I can change what recording I hear in CUCM. I just made a test call and changed the Caller Input in CUXM to point to my cell phone, I hear the announcement on that call as well. I also made a test ...
