About BrianDurham1

BrianDurham1 · 03-13-2015

I am running CUC 9.1 and am having a problem with the auto attendant. When the auto attendant number is dialed and the greeting starts if certain extensions are dialed the error "You cannot be transferred to this number. Check the number and try ag...

BrianDurham1 · 03-12-2015

I am running Cisco Unity Connection version 9.1.1 and i am having a problem with forwarding to certain numbers through the auto attendant. If i call the auto attendant number and during the greeting i dial certain extensions i get the error "I did n...

BrianDurham1 · 03-13-2015

Thanks for the assistance. The problem has been resolved. There was no alternate extension for the 4 digit dial the user was trying to dial. Thanks again.

BrianDurham1 · 03-13-2015

I assume you mean the number being called and not the AA.

BrianDurham1 · 03-13-2015

Yes, and i can dial the number directly with no problems.

BrianDurham1 · 03-12-2015

I appreciate the help. Now, when the number is dialed i get "You cannot be transferred to this number. Check the number and try again." Any idea what could be causing my new issue?

Member Since	‎03-12-2015 08:53 AM
Date Last Visited	‎08-18-2017 03:51 AM
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Another CUC 9.1 Auto Attendant Issue

CUC 9.1 auto attendant issue

Thanks for the assistance.

I assume you mean the number

Yes, and i can dial the

I appreciate the help. Now,