We're running CUCM 11.5 and have been looking for a method to remove devices from an Application User group and also add them back when needed. We have a CTI application that, given the current hybrid environment, requires us to remove the Jabber pro...

Configuration has been verified against a good setup and all CSS and settings have been verified. No idea why when the person answers the call that rings out to his cell but the caller is directed to the cell voicemail instead.

Hi All, I'm attempting to configure our install to have a default theme of dark mode as well as turn Location services and video call off. I'm able to add location and video enabled to the jabber-config.xml file but don't see anywhere I can change th...

Hi All, I'm wondering if someone can shed some light on how to script steps to have a caller opt to spell the last name of someone in our corporate directory in order to be routed to them directly. I'm assuming you would have to reference an xml docu...