About Mike97801

Mike97801 · 07-21-2021

We have a "jobs hotline" that multiple people edit. This is an independent VM box. Some users can access this without an issue. On the other hand, I have users that attempt to access and it gives them an invalid PIN.We are currently on Cisco unity...

Mike97801 · 07-23-2021

I have saved the PIN and got the specified response. I have tried multiple 8845 phones, some work and some wont. My soft phone works.

Mike97801 · 07-22-2021

It still says invalid entry after unlocking PIN.I tried on ext xxxx, invalid entryOn ext xxxx went right through[cid:image001.png@01D77EC7.38429BC0]

Mike97801 · 07-21-2021

A user from their phone dials 8000 to access their extension VM. Then hits the "*", unity asks for the extension, they input, then it asks for the PIN, they enter it and it says invalid PIN.

Mike97801 · 07-21-2021

I have reset the password. The issue is some people can access using the PIN and others cannot using the very same PIN.

Member Since	‎10-09-2017 01:13 PM
Date Last Visited	‎07-29-2021 08:24 PM
Posts	5
Total Helpful Votes Received	5

User Statistics

User Activity

Invalid PIN in unity by certain users but not others

Re: Invalid PIN in unity by certain users but not others

Re: Invalid PIN in unity by certain users but not others

Re: Invalid PIN in unity by certain users but not others

Re: Invalid PIN in unity by certain users but not others