We are trying to assign value to a session variable like below:- MenuSelected{IDCards} But Cisco call studio is throwing an error :  Configuration error: The value of the Session data variable 'IVRState' contains substitution errors: "{IDCards}": Inv...

We are using the hotevent element in Call Studio to capture all the events. But for the below error in activity log; what is the event we need to write in event field for capturing it?   11/21/2017 18:24:46.520,,element,error,11/21/2017 18:25:26.443,...

We are facing challenges while using “PLAY” node in Cisco ICM 11.6. I need to make use of “[fromExtVXML[0]]” from the previous Run Ext Script so cannot go ahead use Run Ext Script again for playing the wav file.   We added the Media with the valid fi...