About extraco

extraco · 06-21-2018

Hello,I currently have a Cisco TAC Case open for this question (SR 684684389) and have been directed to DevNet since this is out of their scope. Please bare with me as I'm a network admin, not a developer. I have a website with Cisco Chat powered thr...

extraco · 06-27-2018

We had to install KB2921916, which is a SHA-2 Code Signing Support for Windows 7 and Windows Server 2008 R2 (NOTE: Not a standard update), in order to get this to work silently with the cert installed in the Trusted Publisher store. Otherwise, we wo...

extraco · 06-22-2018

Hi Nagendra,Thanks so much for the information. I have passed this information onto the web developers so that they can hopefully make that change to be a classic pop-over chat. Could you please further explain the 'chat bubble'? I'm not entirely sur...

extraco · 06-22-2018

Nagendra,I honestly believe this to be a Web Developer Issue because it appears that the web developer has created a static frame to which the customer cannot move the chat window. It appears to be embedded to that specific web page. The way that I w...

extraco · 10-12-2017

We recently upgraded to UCCX System version: 11.6.1.10000-51 - Cisco Finesse v11.6(1). We have all functions in Chrome EXCEPT the SocialMiner Chat dropdown box for going ready. It's like the button is disabled. Do you have SocialMiner Chat and ...

extraco · 05-30-2017

We have the same issue as well on version 11.

Member Since	‎03-04-2004 07:01 PM
Date Last Visited	‎09-09-2019 01:34 AM
Posts	11
Total Helpful Votes Received	5

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Keep Chat Session Active while browsing web pages

Re: Media Services Interface Silent install

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Re: Keep Chat Session Active while browsing web pages

Re: UCCX Finesse: Google Chrome

We have the same issue as