Hi all, just looking for a bit of guidance or feedback from anyone else thats tried to achieve the same thing. We used to run UCM and CCX in our office and staff using Finesse to answer queue calls. We've now moved to Webex calling which seems to be ...

Hi all,   Hoping someone can help me here and clear up if this is possible plus the best way to achieve it. Basically I need to add a custom value to a call, so the third party can detect the call and apply a workaround their end. We're having issues...

Has anyone come across this before or able to provide a solution? I have a CUCM system which has two CUBE's integrated via SIP trunks. When looking into the SIP calls via RTMT under Voice/Video >  Session Trace Log View > Real Time Data it never show...

Hi all, looking for some help and trying to achieve something that might not possibly be available, but hopefully is. We've just migrated from a UCM/UCCX solution into Webex Calling which does suit all our needs, however we had setup a  script on UCC...