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phonehome · 05-24-2022

Hi all. We want to prevent our end users from changing settings in the Jabber application, specifically the status settings. What is the best way to do this? Registry setting, Jabber XML file, or something else?Thanks

phonehome · 04-26-2022

Hi. We have a user who uses extension mobility but the options to log out/change credential disappear after they log into the phone, so they cannot log out if they need to use a different phone. This user uses both 7841 and 8865 model phones. I've tr...

phonehome · 08-24-2021

The console is painfully slow right now. Anyone else? I'm guessing they're having problems because everyone is updating to the latest connector due to the BSOD bug.

phonehome · 08-20-2021

Hi all. We are using CUCM 11.5.1, integrated with AD using LDAP. We are seeing a problem when users change their Windows password. Usually, when a user changes their password, it syncs up with Jabber within minutes. But other times, Jabber will not s...

phonehome · 07-21-2021

Hi all, I've tried searching for this but coming up empty. We recently had a user with a name change. We changed only the Active Directory display name and the email address. The username has not changed. I've verified the info from AD has synced wit...

phonehome · 04-27-2022

The options to log out/change credential appear for our other users but just not this one, so I'm guessing if something wasn't configured properly, it wouldn't work for anyone, correct?

phonehome · 08-24-2021

Endpoints checking in and getting policy updates seems to be severely delayed too.

phonehome · 07-27-2021

We ended up just changing the AD username to reflect the name change. This was easier and quicker than trying to find the issue or opening a TAC.

phonehome · 07-22-2021

We are using the mail attribute to sync the directory URI, but we are using the IM Address Scheme UserID@[Default Domain]. I'm not sure if this would cause the same issue you mentioned.

phonehome · 04-22-2020

Not sure what you're getting at here. Regardless of the reason code, the call is ringing either twice to the same agent or to two agents at the same time.

Member Since	‎10-17-2017 01:15 PM
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Posts	27
Total Helpful Votes Received	10

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User Activity

Jabber - Disable End User Access to Settings

Extension Mobility Options Missing from Phone

AMP Secure Endpoint Console seems to be having problems?

Jabber Password Sync with LDAP

Jabber Display Name Update

Re: Extension Mobility Options Missing from Phone

Re: AMP Secure Endpoint Console seems to be having problems?

Re: Jabber Display Name Update

Re: Jabber Display Name Update

Re: Duplicate Calls, Call Not Answered