About t_ttt

t_ttt · 04-18-2019

Hello, I am trying to use the File Import feature in the SNTC Cisco Portal, however it appears to be getting stuck. No error is appearing, but the progress indicator on the file import page is getting stuck at the start. It normally takes only a few...

t_ttt · 04-08-2019

Hello, Is there a report within the customer portal which I can use to see hardware end of support date? Under Custom Inventory report I see the column "HW LDoS" which I understand to be Hardware Last Day of Support, however it does not seem to have ...

t_ttt · 04-08-2019

Hello, Within the services portal when I view the "Not Covered" report under "Contracts" 100% of the devices show "Review Needed" under the "Reason Not Covered" column. I need to be able to discern between which device are not covered due to end of s...

t_ttt · 03-20-2019

Is it possible to create a chart in the CSPC Portal to show devices discovered over time? It appears as though not all data points can be used to create a chart (or I am just missing it somewhere)Thanks!

t_ttt · 05-17-2019

Hello, Just wanted to say that my local Cisco contact made a suggestion to try an Internet hotspot to do the upload and not the corporate internet I am normally on, and it worked! Obviously some DLP or Firewall issue on my side. I'll try a few more t...

t_ttt · 05-15-2019

Not sure what you mean. The initial uploads were directly from the SNTC, but more recently we have only done manual file import. Manual file import is the only option we can use at present. We have almost 2000 chassis in the services.cisco.com porta...

t_ttt · 05-13-2019

Thanks for the reply. Yes it is still occuring. I do not receive any error message. The file import simply never completes. The progress bar does not move beyond the initial position.

t_ttt · 05-10-2019

I hadn't heard back on the private message, so bumping the thread.

t_ttt · 05-03-2019

Hi i replied via private message a few days ago. Just want to bump the thread.

Member Since	‎10-19-2017 12:06 PM
Date Last Visited	‎08-09-2019 12:01 AM
Posts	15
Total Helpful Votes Received	5

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Portal File import not working

Report showing hardware end of support

Not Covered report does not show reason why

Create chart for devices discovered over time in the CSPC Portal

Re: Portal File import not working

Re: Portal File import not working

Re: Portal File import not working

Re: Portal File import not working

Re: Portal File import not working