Do you have the option of reconfiguring for testing purposes so that the call between the two sites uses G711 in order to obviate the need for transcoding resources? If so, what is the result of the test call?Regards,Michael.
Hi William,I would be loath to blame the transcoder resources themselves since their allocation and invocation is a function of the Media Resource Manager in Callmanager.Have you tried establishing the two-way audio path as soon as the RTP channel is...
Monty,You can do this using the configuration where the CRA-based IVR dips a third party database and if successful, redirects the call with an access code prefix. The configuration for this is obviously not trivial, hence the need to go through the ...