Hi,
I know this is an old thread, but I just did a UCCX integration with the cloud version of Calabrio One and the field names and syntax changed slightly from the code above. Here is the body of my working POST:
{
"acdServerid" : "4",
"acdId" : "$...
I often use a speakerphone device connected to my laptop, which sits on the desk next to my computer. Without noise cancellation, the keyboard sounds nearly render the speakerphone unusable. The "Remove Background Noise" feature nearly completely eli...
