Hi All,We have Cisco UCCE 9.x environment with two Agent PG pair. Now planning to add another CUCM PIM to an existing MR PG. Can you please let me know if following can be done?1. Configure PG3 (MR PG) server as Generic-PG and add CUCM PIM along with...
Hi All,If anyone having experience in VistaPoint and Cisco Unified Attendant Console, can you please share your valuable comments how they are different and major differentiators.Thanks,Sujin
Hi All,We would like to develop a custom dashboard in CUIC. Customer wants to reproduce look and feel of report generated using 3rd party reporting tool and the same has been expected using CUIC. We are facing difficulties is providing expected custo...
Thanks for the update.1. In terms of stability and scalability, do you think VP is far better than Cisco UAC?2. Would you recommend Cisco UAC for an enterprise where there are about 25 to 30 operator consoles are required (including small offices)? 3...
Hi Gerry / Robert,Thank you very much for your prompt response.Hope CUIC product has to evolve more to support customization as other 3rd party reporting tools can do.As customer has specifically asked for Cisco CUIC, we don't have an option to propo...
