Dear Cisco support communityHow do you set correct VLAN for the Cisco softphones, the version number is 8.6.1.0. We are using them under Windows 7 Pro 64-bit SP1.We have around 10 phones which keeps on joining a wrong VLAN, but in the Cisco softphone...

I have a Cisco 7940 I want to put in our Callmanager.The problem is it fails to load the Device Default firmware from our Callmanager with an auth failed error.I want to hardreset it back to factory defaults, but can not get the phone to the part whe...

How can you get the Cisco 7941G to use ring tone through headset when there are incoming calls?It works through the software version of it (Cisco IP communicator 7.0.6.0), but I cant get it to work with the hardware version.

How or where do you change the default softkey to use the headset button on a Cisco 7941G when you pickup calls from Cisco Agent Desktop using CTRL+A?The phone is a Cisco 7941G, the Cisco Agent Desktop is a Cisco Unified Contact Center Express 7.0 - ...

Have anyone seen this issue?We are using Cisco IP Communicator v7.0.3.0, use Citrix and Cisco agent in Citrix to handle calls (see attached files)The Citrix are installed on Windows 2008 servers with XenApp 5.0 . 2008 patched to SP2. Cisco agent shou...