I have a customer requirement to shutdown a CCM cluster cleanly in the event of a power failure. The CCMs will be powered via a UPS with a connection into the back of the CCMs. After 5 minutes, if the power doesn't come back, the UPS will initiate a ...

By default, when CCM 3.2(2c)SPG is plugged into a switch, no COS appears to be set at layer 2. (not sure about Layer 3 TOS)Is there something which can be configured on the CCM to set the COS?or should the switch port do the layer 2 marking? e.g. cl...

I have a customer who wishes to measure the effectiveness of their telephone receptionists. They have 4 staff using Attendant Console (CCM 3.2.2c spG) and multiple line appearances each.The SLA is to answer 95% of calls within 15 seconds.CAR obviousl...