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mandi.bigler@obi.org
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Level 1
Member since ‎11-01-2017
‎05-25-2022
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Need assistance blocking call transfers from ext.

05-20-2022
Hi, I need to find a way to block calls being transferred from a receptionist line to several executives. We currently have something in place that is working but I'm not sure how to add additional phones to it.  Here's the notes from the case, Creat...

UCCX script, call redirect on no action

06-15-2021
Hi all, I have a script that prompts user for language, then should roll to a menu with instructions, saying please leave a detailed message or dial 0 for customer service. I think I might be using the wrong options, after the user selects English/Sp...
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Member Since ‎11-01-2017 08:48 AM
Date Last Visited ‎05-25-2022 12:02 AM
Posts 3