Hi,
I need to make a custom report for data replication from Informix to Sql Server.
I need to provide the details of Primary UCCX side in the Data Connection but the problem is, there is no detail of PUB or SUB node at the database level.
The on...
After searching through multiple blogs and forums, I finally wrote a script to find the PUB details for custom reporting purpose.Here is the SQL script for MS-Sql Server, to find out the current PUB node of the UCCX.Step1: Make ODBC Informix connecti...
I found the missing calls count in report named "CSQ All Field Report" under the column "Handled By Other".
The calls offered at CSQ A = Calls Handled + Calls Abandoned + Calls DeQueued + CallsHandled By Other
Here, write to me in-case any help ...