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About chatchavan_u
11-27-2018
chatchavan_u
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05-26-2014
12
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Re: PCCE 11.5 : Post Call Survey via CTI Route Point on UCM
Created by
chatchavan_u
in
Contact Center
11-20-2018
11-20-2018
Thank you for you support
PCCE 11.5 : Post Call Survey via CTI Route Point on UCM
Created by
chatchavan_u
in
Contact Center
11-13-2018
11-13-2018
Hello Everyone I understand that the Post Call Survey need to configure the Unified CVP Call Server ...
PCCE 11.5 : Network VRU script PM cannot play media
Created by
chatchavan_u
in
Contact Center
10-26-2018
10-26-2018
Dear All, I cannot play prompt of Network VRU for PM. I try to debug the logging on VXML gateway and...
PCCE 11.5/CUIC : Synchonize failed with UCCE User Integration Configuration
Created by
chatchavan_u
in
Contact Center
10-13-2018
10-13-2018
Hello Everyone, I did the synchronize failed it show message of "doBulkInsert for team collections f...
CUIC 11:5 : I cannot import the report template
Created by
chatchavan_u
in
Contact Center
10-13-2018
10-13-2018
Hello everyone, I cannot import the report template of Templates_CCE_11.5_AF_HS_11.5a that download ...
Do I need to add UCCX subscriber under CCX admin menu : System > Server when Restore Only First Node in HA Setup (with Rebuild)
Created by
chatchavan_u
in
Contact Center
10-06-2018
10-06-2018
Hi Everyone, I am doing a restore UCCX Publisher in HA setup (with Rebuild) and UCCX subscriber stil...
Re: I want to use (Unity Express) IVR on ISR4321. What do I need to add on (hardware module or just licensing) ?
Created by
chatchavan_u
in
Unified Communications Infrastructure
07-11-2018
07-11-2018
Hi AndyMany thank for your support!
I want to use (Unity Express) IVR on ISR4321. What do I need to add on (hardware module or just licensing) ?
Created by
chatchavan_u
in
Unified Communications Infrastructure
07-11-2018
07-11-2018
Can anyone help me to clarify for using the Unity Express on ISR4321 ?I will buy CME (License) for I...
Do we need to add SRV records in DNS for adding VXML gateways to SIP Server Group on CVP server?
Created by
chatchavan_u
in
Contact Center
06-16-2018
06-16-2018
We have some doubt for adding VXML gateways to SIP Server Group on CVP server. As below configuratio...
Yes, you're right. PCCE auto
Created by
chatchavan_u
in
Contact Center
07-16-2017
07-16-2017
Yes, you're right. PCCE auto created the Agent Targeting Rules at time of initialization. Regards, C...
I could login successfully.
Created by
chatchavan_u
in
Contact Center
07-16-2017
07-16-2017
I could login successfully. Thank you for your support Regards, Chatchavan
How to associate the Agent and Phone on PCCE 11.5
Created by
chatchavan_u
in
Contact Center
07-15-2017
07-15-2017
Hello I have just done for PCCE 11.5 initialization (fresh installation) and I would like to know ho...
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Date Registered
05-26-2014
09:00 PM
Date Last Visited
11-27-2018
11:46 PM
Total Messages Posted
12