Hi,We have to reinstall finesse secondary server with different Host Name and IP.Do we need to reinstall finesse primary also or just change the Secondary host name in the cfadmin portal.What is the correct procedure ?
This error can indicate that there is a connectivity issue with the datasource. In order to resolve this issue, navigate to the datasource page in CUIC and verify that it is online.
If the datasource is not online, check if the UCCX database is onlin...
Handshake failed usually indicates that the user couldn't be authenticated. You might also want to check the security event log on the server for any errors at the same time as those in the SQL Server error log. Check the IP of the client since loop ...
You are right. Also you don't need to reinstall the package instead create a registry value as below, Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Cisco Systems, Inc.\Communicator "Enablekbmap" DWORD value = 0