Just did an install of CRS 4.04 with CM 4.1.3. We ran into some issues with the data migration, however, the first thing I would check is to make sure that CTI Manager is running on CM. Next, try running Resynchronize which is located at subsystem...

Audacity is available at sourceforge. It's freeware. http://audacity.sourceforge.net. Once you have it ripped to a wav file, you can use the Sound Recorder utility in Windows to convert it to CCIT ulaw. You should be able to convert it with Audaci...

Actually, I think it's a moot point since the server has to be rebooted after a security update. Regarding the Third-Party Software and Security Updates policy for Customer Contact software. More information is available here:http://www.cisco.com/a...

I'm a bit confused about the latter part of your question. You will only need to stop the ICM related services (ie. if you are working on your PG, you will stop PG services). I would recommend stopping ICM Services if you intend to do any sort of m...