What is the CD I should have ? and what is the different between them ?    

    The CD is CiscoWorks LAN Management Solution Version 3.0 Windows installation and the platform is cisco prime infrastructure with Product ID PRIME-NCS-APL-K9 

  I try to re-install the cisco prime 2.0 and it gives me failed to boot from CD and I don't have the Linux CD to re-install it.

    Hi,   What do you mean by re-install the cisco prime ?   Best, Sonyia

Hi,   Thanks for your reply. I have reboot the system and it gives me Kernel crash and won't allow me to access. I'm stacked with Linux and it seems like the operating system crash and won't work.   Best,