The Juice Plus Company LLC
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Member since ‎01-30-2018

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  • 19 Posts
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  • 55 Helpful votes Given
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Hi Everyone, I needed to export a custom report from one CUIC cluster to another which i have done successfully but the report execution failed. I found out that the report was using a custom stored procedure to fetch the data for the report definiti...
Hello All, Good day to you, Quick question: is there any way i can see who(calling or called party) disconnected the call from any of the reports in CUIC? Regards,Masood
Hello All, Good day to you, so I want to achieve call prioritization based on CSQ, following is the scenario: I have two CSQs:CSQ1 : Skill1(2)CSQ2 : Skill2(2) I have two skills:Skill1Skill2 I have two agents:Agent1 : Skill1(5)Agent2 : Skill2(5) the s...
Hello All, Good day to you, so here is another simple question, i have 400 IVR ports licenses in my UCCX while i have 300 CTI ports configured in the call control group as you can see in attached image. I want to increase this number from 300 to 400 ...
Hello, Good day to whoever reads the thread, so my question is quite simple and small but i could not find any solution on google, I just thought this might be a better way of finding an answer. so i am building a script and i am using Menu step insi...
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Member Since ‎01-30-2018 11:06 AM
Date Last Visited ‎10-02-2021 06:48 PM
Posts 19