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Our UCCX is running the Calabrio for license reasons.We are in the process of upgrading our platform to Verint now.We are on UCCX 10.6.1.11002-15.We actually run PCCE 11.6 but we have to keep this running until our new call recording platform is ins...
In my network, I am in/out via CUBE using SIP. I would debug ccsip messages and ccapi in/out, debug dial peer all, and verify the path is exactly the same for working and delayed working calls. I would want to know that my call was not failing over ...
The issue is related to a BUG but the one I thought it was didnt match.TAC eng looked around and found the one related to the below fix and Voila!The fix was TAC going in to root to delete the log files from cd /usr/local/cm/db/informix/tmp.This purg...
