Muhammed Ashiq
Beginner
Beginner
Member since ‎02-27-2018
‎02-12-2024

User Statistics

  • 118 Posts
  • 3 Solutions
  • 104 Helpful votes Given
  • 122 Helpful votes Received
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User Activity

Hi,   We have UCCE solution and while agent trying to conference the call of customer with an IVR application using CTI RP it is failing. Up on checking we found the CVP log returning user.microapp.error_code: 10 and conference is not happening. As p...
Hi, We have CVP 12.6,VVB 12.6 with UCCE 12.6 solution. If we have any missing audio prompt, the system giving exception error.badfetch.http leading to call disconnection and from CVP iis log we could confirm the audio URL return 404 error code. How w...
Hi, We have a solution where customer is offered a call back at a later time, during the queue. when customer accepts this we will release the call from ICM script. CallType report showing this calls in Return release field. Is there any way we can c...
Hi, For VXML GW for UCCE , is it work only on 29xx, 39xx, 39xxE series ? or it will work on 4400 series too but doesn't supported by TAC. Regards, Ashiq Mattil
Hi, We have CVP 11.6 with UCCE 11.6 Security team came with below findings for CVPs and we are not able to locate where is this Certificate installed. We have regenerated CVP call server,vxml server,and wsm certifiactes already with SHA256 from SHA1....
Community Statistics
Member Since ‎02-27-2018 11:31 AM
Date Last Visited ‎02-12-2024 05:03 AM
Posts 118
Total Helpful Votes Received 122