Charlie261804
Beginner
Beginner
Member since ‎03-14-2018
‎07-09-2020

User Statistics

  • 17 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 15 Helpful votes Received
Recent Badges
10 Replies
10 Helpful Vote
1 Helpful Vote
5 Replies

User Activity

Al realizar el cambio de MOH en call control group del UCCX  el audio no suena cuando es invocaso con un hold en el script. Me sucedió ese problema y lo solucione de la siguiente manera. Reiniciando todos los CTI port involucrados con el call control...
I need to validate who cut the call the agent or the client  There is some report that gives me that information. necesito validar quien corta la llamada el agente o el clienteexiste algún reporte que me brinde esa información.  Saludos    
hi how are cisco people he problem is when I move to a different computer than a user, we currently have an active directory. when the user is logged into the computer cisco jabber loses the sevice. to solve it I must send from CUCM the certificate t...
Hi. I need help In the report contac service Queue servis level priorit. the repeated service queues appear. Previously make a change in the queue field called "Wrapup Time" and "Automatic Work"     Example of problem    CSQ  name  Queue 1 Queue 1 Qu...
need to monitor outbound calls in finess for user training.   This is possible ?     necesito monitorear llamadas salientes en finess para entrenamiento de usuarios. Esto es posible ?  
Community Statistics
Member Since ‎03-14-2018 02:56 PM
Date Last Visited ‎07-09-2020 07:59 AM
Posts 17
Total Helpful Votes Received 15
Helpful Votes From