good morning I have this report from users, saying that they encounter connection issue only when they are wired , but the wireless I fine. both connection are using the same path to the internet ...please advised a troubleshooting plan.
THANKS! I DID ALL THAT, THE ISSUE IS ON QOS CONFIGURATION.THE DEFAULT CONFIGURATION """auto qos voip cisco-phone """ WAS NOT THERE.AFTER I ADDED, THE ISSUE SEEMS TO BE RESOLVED