About Tanner Jackson

Tanner Jackson · 03-14-2023

A change was recently made on one of our Rightfax Servers to use G.711 instead of T.38 and outbound faxes now drop at 15 minutes (change was made to avoid ongoing T.38 issues with transmission errors)We see the initial outbound invite where the fax e...

Tanner Jackson · 10-23-2019

I'm attempting to bulk add about 1,200 local end user profiles but continue to get the below failure: -----------------Warning :LDAP Sync status is enabled.Some fields cannot be updated.Password should be specified either in CSV file or default crede...

Tanner Jackson · 05-07-2019

Running CUCM 11.0.1 and while trying to upload a .cop file for a new device type we receive the error "No valid upgrade options were found" and shows "Name does not match any filter pattern". It shows the time the file was last modified at the Option...

Tanner Jackson · 04-25-2019

The bug does not make much note of this but will 9200 become supported in the near future with newer versions of CER and/or if this is being worked on by Cisco? Does anyone also know if the 9300's are supported by newer versions of CER? (Edit: 9300's...

Tanner Jackson · 02-27-2019

Hello, In the last week or so we've been seeing a number of directory numbers being deleted completely from our CUCM. When looking at the AuditLog in RTMT we see no trace of the DN being deleted and no admin activity when it happens. We are running...

Tanner Jackson · 03-17-2023

We don't have a CUBE in this flow T.38 Rightfax --> CUCM --> G.711 Rightfax. So the Session Expires Timeout on the CUCM is what would be causing the timeout. In the RTMT SIP Messages diagram we see the CUCM initiating the INVITE at the 15 minute mark...

Tanner Jackson · 03-17-2023

Below is our CUBE configuration. We felt that if we could sort out the simpler flow first T.38 Rightfax --> CUCM --> G.711 Rightfax were there was no CUBE involved, we'd potentially solve for the more complex issue to external parties.voice service v...

Tanner Jackson · 03-15-2023

Not that I can see that reflects 15 minutes. We haven't looked much at the CUBE since this flow also does not work in which no CUBE is involved - G.711 Rightfax Server --> CUCM 12.5 --> T.38 Rightfax Server. We are going to try enabled the SIP sessio...

Tanner Jackson · 03-14-2023

Here is also the second INVITE requesting the preferred T.38 protocol if that's useful at all

Tanner Jackson · 03-14-2023

We've toggled Media Termination Point Required on and off without change.DTMF Signaling Method is set to No Preference as well.Could it be a SIP Profile setting of some sort? I see a lot of different SDP settings. SIP Security Profile doesn't appear ...

Member Since	‎04-02-2018 01:33 PM
Date Last Visited	‎08-02-2023 12:02 AM
Posts	38
Total Helpful Votes Received	15

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User Activity

G.711 Rightfax faxes failing at 15 minutes

Modifying Default Credential Policy Credentials

"No valid upgrade options were found" Error when Attempting to Upload .cop file

CSCvp24655 - Catalyst 9200 and 9200L Switch support in CER

Directory Numbers Being Deleted

Re: G.711 Rightfax faxes failing at 15 minutes

Re: G.711 Rightfax faxes failing at 15 minutes

Re: G.711 Rightfax faxes failing at 15 minutes

Re: G.711 Rightfax faxes failing at 15 minutes

Re: G.711 Rightfax faxes failing at 15 minutes