About jesusdavidzambrano

jesusdavidzambrano · 02-11-2022

Hi,The Licence says that premium license support outbound Calls Outbound. But had a disclaimer that says "May require Campaign Management software."I don't understand, i need adicional services, servers, integrations for an outbound campaing or can i...

jesusdavidzambrano · 01-29-2021

Hi all, hope somebody can help me. Cisco UCCX Administration Guide SaysIVR and Agent Progressive and Predictive Outbound&For agent predictive and agent progressive outbound calls, disable the Call Waiting option on the agent's phone to allow agents t...

jesusdavidzambrano · 10-05-2017

I passed the 500-052 certification on September 25. However when checking in cisco.com/go/certifications/login the exam does not appear, but it appears in the history. I do not know if I will receive the digital or physical certificate. I do not even...

jesusdavidzambrano · 05-05-2017

We currently have a sites using Alcatel PBX`s (Only support E1 connections) . Our service provider only offer SIP trunks, but we don't want change the PBX. What we are looking at doing is connect the SIP trunk (30 channel) to a C2901-CME-SRST/K9_SIP1...

jesusdavidzambrano · 04-19-2017

I Have two app servers in diferent locations. The servers are reached by IP Address (DNS or Proxy Caché isn't option) from remote sites. We need establish a DR, in event of failure in central site, the backup should reach with the same IP (to not ch...

jesusdavidzambrano · 07-03-2020

I took the course on Cisco Learning and Failed, after i studied from Cisco Design Guides and Installation Guides, and I recommend make practices in Devnet or Dcloud.

jesusdavidzambrano · 05-25-2017

Thanks Chris. One more question: our provider SIP trunk is in G.711A, if the PRI Trunk is G711A; In that order, the DSP resources aren't needed?

jesusdavidzambrano · 01-18-2017

I cant download CUCE Editor (Service Contract), i have CCX Editor, but when i create a script appears the message in CUE: "script failed - script upload failed"

jesusdavidzambrano · 05-15-2015

Thanks, the sysinfo... (Cisco Controller) >show sysinfo Manufacturer's Name.............................. Cisco Systems Inc. Product Name..................................... Cisco Controller Product Version.................................. 8.0.1...

jesusdavidzambrano · 12-30-2010

Good Day,Exist a reason to this?I have 3750's and 3560's and shows the matchs only in certain switches, despite the configuration is basicaly the same (except for IPs), other case is that the switches shows matches for denies but not for permits, and...

Member Since	‎01-13-2006 08:25 AM
Date Last Visited	‎02-18-2022 01:20 PM
Posts	22

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UCCX Outbound Capabilities ¿May require Campaign Management software?

IVR and Agent Progressive and Predictive Outbound

500-052 UCCXD

SIP TRUNK CONVERSION

DRP

Re: 500-052 UCCXD

Thanks Chris.

I cant download CUCE Editor

Thanks, the sysinfo...

Re: ACL on VLAN doesn't match