I think caller should hear ringback tone, please print output of this command "[infotag get leg_incoming]" before legsetup commandCollect logs with below debugsdebug voip appdebug ccsip messagesdebug voip ccapi defaultThanks,Raghavendra
Hi Kemal,From the logs we can see the codec negotiated is "g711alaw" and don't see any digits received.is media prompts played ? did you try to press any digits?what issue you are facing here?Thanks,Raghavendra
as per your another below post , script change is not required.https://community.cisco.com/t5/call-control/tcl-ivr-convert-pri-to-sip-trunk/m-p/3853826Please make sure audio file codec matches with dial peer codec.Thanks,Raghavendra