Good day, I am seeking some assistance with a scenario. There is a main site that has a subscriber CUCM and some phones. There is also a remote site not too far away that has phones that connect to the same subscriber CUCM via an extended fiber LAN (...
I am trying to keep the number of rings to1 prior to connecting to auto attendant/IVR when incoming call is made from PSTN? Using CUCM/Unity Connection 9.1.X? As it is now it is intermittent...sometimes 1 ring and then other times it goes up to 5 or ...
I am seeking assistance on how to make calls from a specific extension go out to specific fxo port/s. I have two different trunk groups(POTSGROUP and POTSGROUPNEW) configured which are applied to the designated voice ports. However based on checks w...
Hi All,
What is the recommended sequence for the shutting down and restarting of Publisher, Subscriber, UCCX, Presence and Unity servers. The phones are currently registered to the subscriber.
Regards,
Good day,
Is a way to determine if FXO ports are empty? I have a router in a remote location and want to find out which ports have an RJ-11 connection and which ones are empty.
Regards
Thanks for replying Jamie. I just wanted confirmation though that the remote site with new subnet over WAN can continue using the same device pool (media resources, region, location settings) as the main site without configuring new region/location...
Ok noted. The other Route Points go to Contact Centre Express.
External calls from one service provide come in via SIP trunk while other provider is T1
Thanks for the response Andrew. Based on checks there are existing CTI RP devices for the different call handlers. However I notice all the CTI Route Points are registered except the one for the opening greeting AA. It is indicating unknown for statu...
Ok thanks Rajan. I will try that...So the commands i had to the outgoing primary and secondary CUCMs no longer needed?...eg
destination-pattern 7143session target ipv4:10.50.1.12incoming called-number 9.T
