Hi, We have a Customer using UCCX (12.5) currently facing issues with agents beeing switched to "Not Ready" with Reason "Agent Logon" intermittendly.This has happened from apparently every state (even with Agents just sitting in "Ready") but mostly o...
Hi everyone, I am trying to find the best solution for a problem with a customers deployment.The customer is already using Cisco Jabber MRA, but with just the presence domain for for user sign in/ service discovery. Now the customer is looking to ena...
