Hi Community, Our customer granted my CCO CBR Admin rights more than 48h ago but it is still not showing up in my list of customers in the total care portal. Please assist. Thanks!
Hi Community, Our customer granted CBR Admin access to our Team CCO more than 48h ago, but it is still not showing up in our list of customers in the total care portal. Please assist. Thanks!
Hi Community, Our customer granted my CCO CBR USER rights more than 24h ago but it is still not showing up in my list of customers in the total care portal. Please assist. Thanks!
Hi Community, We are trying to upgrade to 2.8.1.8, but CSPC get stuck in Apply-in-progress. We have followed the troubleshoot guide, "Apply-in-Progress hunged" section, but the link is broken and we can't get the updateDBScript.sh file. Please assis...
Hi Community, Our customer is trying to register an account on the SNTC portal, but the current delegated administrator is not longer with the company. Can you please assist? Thanks,
Hi @jumin , I have another customer how installed the collector on late July, run the collection and uploaded the info on August 6th. All information was uploaded, including serial numbers. However, in august 18th another collection and upload was e...
