Hello,Is it possible to change the Calling Number from the Call Contact? I would like to change it before redirecting the call.Perhaps someone can outline a method for this.Thanks,Andrew

Hello,I would like to obtain the id issued the session that is created by the calling contact. The Get Session Info function only shows the attributes Active and Creation Time. Is the session id available using another method? Perhaps someone can sug...

Hello,It appears that script variables such as callingNumber (Contact) are no longer are no longer available after a contact inactive exception. I stored them in local variables, but I still cannot gain access to them.Am I doing something wrong? Perh...

Hello,I'm issuing a DB Read that does some calculations and returns a recordset where the columns cannot be mapped to a given table. For example, "select sum(col1) as total from Sales".The field "total" is not in the Sales table and therefore cannot ...

Hello,Is there a way to perform some cleanup steps prior to script termination if the call disconnects prematurely (say, the caller hangs up before going through the entire workflow)? I'm hoping to sort of 'roll back' the steps that were taken prior ...