We are attempting to get SocialMiner Web bubble chat to work on https: We use the code provided from Web Chat widget in UCCX. I took a snip if of the code to show the https. The problem is when I view the error in Google Chrome (see httperror.jpg sc...
Under the Get Call Contact Info -> Last Redirected NumberWhen I debug this script I'm getting the "null' field as the Value.Script is attached; any help is welcome. Thank You. Call FlowCell Phone -> PSTN -> Cube -> CUCM -> CUCM redirects the call to...
Team; I've set a hidden option for "7" once the greeting starts playing to put the user who presses 7 into a priority 10 status. For some reason it's not bumping them to the front if there is a wait in the queue. Any recommendations would be helpful ...
Anyone else experiencing this issue? There seems to be two tickets open. We have open a ticket on our end too. if anyone knows a work around in google chrome, update 67 please share.
Thanks for the information but I've tested it in other browsers and it had similar issues. See logs below. I took a look at the logs and I see the same behavior, the Social Contact Link is created over HTTP instead of HTTPS: 0000000132: 10.99.100.11...
1. CUCM is sending call directly to User/Agent's Extension (x2201)2. When User/Agent x2201 is done speaking to customer. The User/Agent x2201 will transfer the call directly to the Post Call Survey script of x113888. x113888 is a Trigger Extension fo...
Same script, priority levels are default at 5 (no special configuration), Editor & caller's position in queue. Am I missing another way to confirm if my call is getting bumped to the front of the queue?
