We want to use the Reason Code creation tool to create codes that will be prompted for (back-door Wrap-Up) But, first i need to find the table they are stored in. Does anyone know where these are located in the IPCCx 4.0x data schema?

IPCC Ex RPs appear to have Unregistered. CMgr saw them as Offline / UnRegistered. IPCC JTAPI sync showed them OK. Downing both IPCC srvrs was fianl solution to get registered.

Email Gateway / Permissions working (we can send via typing in email address)Reports Scheduled, Generated and ArchivedWe can't find where we can Schedule a Report, Auto Send to an Email Address. We can get to a pull-down, do a search, User Name com...

Have loaded ICM 5, SR 7, have created AW & HDS, Webview works. Created Client AW, have ICM Admin Workstation tool on desktop. When Config Mgr is clicked, ICM 5 Window pops, error msg: (-9986)Session to local database cannot be opened. Is this a SQL...