Dial by Outlook was working fine and then the user installed PDANet (by JuneFabrics) which allows the user's cell phone to act as a modem. Now the MAC isn't showing under "Connect Using Line". We see H323 and IPCONF LINE as well as PDANET.His MAC has...

We are looking for good backup procedures for Unity.If you want to get a full backup - configuration and messages - for Unity, can you do a cold backup once a month or so? We're thinking about shutting down Unity in the middle of the night and using ...

Need the ability to change the "call forward to" number when employees are on the road. Don't want to do it using the web interface, need something that will do it via a phone call.For instance, Jim is out of town, he forwarded his office phone to hi...

Is there a white paper or some set of instructions for setting up CM 4.0 as a gatekeeper with equipment other than Cisco?I have a Tandberg gateway and want to use CM as the gatekeeper but I'm told that the configuration must be done properly.I also u...

After requesting a report in Unity, it says that the report information will be emailed to the requestor or the administrator. Where do I set up notification for this? There is no email specified for the administrator. I found the report I queued in ...