About BKarv246

BKarv246 · 06-24-2019

Hello, Currently working with UCCX 10.6 as an IPIVR. I have created a script in UCCX to route callers based on their area code and all functions as it should. I have written an XML referencing the area codes as shown in this example format:<?xml ve...

BKarv246 · 06-26-2019

That is exactly what I was looking for. I've modified my configurations and it works great. Thank-you! Brian

BKarv246 · 06-25-2019

Hi, Anthony. I appreciate the response. There is no particular reason why I have to use XML, just what I came across in most examples where area code based routing in UCCX was being performed. I am not familiar with HashMap and will have to do som...

BKarv246 · 06-25-2019

Thank-you, Mike! I was hoping all area codes could be grouped under a single statement for one agent somehow, but it looks like that's not possible with XML. I do like the formatting you've posted better. Brian

Member Since	‎04-05-2018 07:14 AM
Date Last Visited	‎12-13-2023 12:23 AM
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UCCX and XML Get Data

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