Hi,Can I ask a few questions about how Jabber would behave in a few QoS scenarios as I'm having difficulty finding this information in the SRND:1. Is Jabber clever enough to mark audio and video traffic differently?2. What QoS makings would be made t...

Hi all,I am currently having an issue with the gmtOffset fields in the UCCX 8.x database. All the records in "gmtOffset" field of the "AgentConnectionDetail", "AgentStateDetail" and "ContactCallDetail" table are always populated with a zero regardles...