Hello Tim,
In cases like this, if there are no roles available to assign in CSAM, that usually means the SNTC/BSSLP service isn't enabled. The SNTC Self Registration page should nominate people as the DA and enable the SNTC/BSSLP Service, but it some...
Hello!
I coordinated with Jarrett on this issue. I looked into this and noticed that the user was associated to the wrong Party ID. I fixed the mistake and made him the DA of the correct company. I then enabled BSSLP/SNTC service and synced it on the...
Hi Drogaria,
I associated you to to a new party ID that doesn't have the special characters in it. Please try generating the CSPC entitlement again and let me know if it works for you. Thank you!
Hello,
It appears that this may be because of the special characters in your company name. "DROGARIA ARAÚJO SA"
Let me look into this and see if there is a way to change the Ú to a U as a workaround.
